‘Fulfilled by Konga’ will enable thousands of Nigerian online sellers, who currently sell through Konga, to store their merchandise in Konga warehouses and subsequently have the orders delivered by Konga’s in-house fulfilment team. The new initiative is set to reduce merchant order processing times from 40hours to 3hours – 90% reduction.
‘Fulfilled by Konga’ has been introduced to significantly reduce delivery times for customers across the country, and to make order fulfilment for its 60,000 merchants easier and more reliable. At present, merchants have up to three days to drop off their items at a distribution site, where Konga’s team will go on to deliver the item on their behalf. With today’s news, items can be selected and shipped on the same day. For Lagos deliveries, items can be delivered within 24 hours; a service that has been in beta for some months and has already seen a 98.5% success rate.
Konga’s flagship distribution centre in Lagos is an ultra-modern 60,000 sqft warehouse and houses over 200,000 items. With the launch of ‘Fulfilled by Konga’, plans are now in place to double its size to 120,000 sqft in 2017 as well as country-wide infrastructure project to build fulfilment centres in Nigeria’s capital, Abuja, as well as in Port Harcourt.
Credits: Goddie Ofose.
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